At LC Energy we strive to offer the best customer service and we will do our best to compensate for damage wherever possible. Where your order has received some level of damage in transit it is imperative that you mark the damage that has occurred on the delivery note that the driver provides and provide notification and photographic evidence of the damages by email to LC Energy within 48 hours. If you are not present at the time of delivery, please provide notification and photographic evidence of the damages by email to LC Energy within 48 hours.