PALLET DELIVERY GUIDELINES
The majority of our deliveries will be made on an 18 tonne lorry which is 13m long and 2.8m wide. These vehicles should all come equipped with a hand pump pallet truck to help the driver move the pallet off the lorry. (Very occasionally you may find that your delivery arrives on a larger vehicle).
Customers can request a 7.5tonne lorry if access is restricted, and although most of the delivery companies will endeavour to meet this request, we cannot guarantee this. Before requesting a 7.5t vehicle please be aware that the difference is only in the length, the width of the 18t and 7.5t is the same. The maximum weight for a 7.5t vehicle is 2 pallets, this service will not be available for any orders over this amount. If your pallet is delivered on a 7.5t vehicle half of the bags will have to be hand balled off before the pallet is light enough to be lowered on the tail lift.