LC Energy Testimonials

Read what our customers have to say about LC Energy.

David
Folkstone
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Just to say a big thanks to you for arranging for my first delivery of blown wood pellets by LC Energy. I have to say that the whole experience has been exceptional from the discussion with yourself to the delivery arrangement, the actual delivery and most importantly the quality of the pellets.

I would like to expand on the above:
1) delivery – thanks for being flexible with regards to my availability
2) your delivery driver was very engaging and he took time to explain everything and discussed the pellet quality
3) the main reason I choose to swap over to LC Energy was the promise of better fuel quality compared to what I have been receiving from firms like Forever Fuels and Balcas.

I have to say that you are true to your word – I am very pleased with what I am now receiving via yourselves and my only regret is that I have taken this long to convert over to you.
Private Estate
Cobham
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Five out of five stars. First class product, service, timing, efficiency & people. Always there when needed, have never let us down. Happy to recommend to anyone.
Paddy
Powys
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Always impressed by the efficiency of the delivery firm you use as their drivers have consistently been superb at bringing our pallets to us.
Abbey
Buckinghamshire
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Thanks again for your help with our last delivery of fuel – I have to say the fuel itself has been very high quality as we have had absolutely no problems with dust, pellets jamming, or all the other problems we regularly encountered when using our previous fuel supplier!
David
Surrey
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Thanks very much for organising the delivery of our pellets this morning. Scott turned up very promptly and was very professional and pleasant in his work. Look forward to giving you lots more orders the future.
georgia
Worthing
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I cannot recommend LC Energy highly enough. They are always prompt and attentive and responsive to our needs.
Vickey
Surrey
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It feels time to make sure you are aware just how helpful and conscientious your engineers are. Their care of our boilers is much appreciated and their patience in explaining how to run them properly is much appreciated. Gold Medal Award
Karen
Burnley
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I have been very pleased with your service and products and have found you to be consistently better value. I ‘price shop’ before making every order and you have come out the cheapest throughout the winter, hence my repeat orders.
Alison
Goole
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LC energy have always been a pleasure to deal with. Their simple on line order processing through to order fulfilment makes life so much easier when you forget to order pellets!! Their customer support team have gone above and beyond expectations.
James
Surrey
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Outstanding service and knowledge from a team that care both about customers and about the environment. Great job team for all the work.
Mark
Derbyshire
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I received an order for 2 pallets of wood pellets ordered for next day delivery. I rang the office for advice on when the delivery would be made and a very nice lady rang the hauliers and got back to me…the hauliers also rang and the driver was great..thank you for a good experience and well done to your office staff..polite and efficient..thanks again.
Paul
QRMW
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The guys that came with the delivery were absolutely great and we would like to thank you and the whole of the team at LC Energy.
Jessica
Sittingbourne
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Brilliant Service! Thank you very much.

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