If you have any specific delivery requirements, please state them on the order notes at the checkout along with the vehicle requirement if necessary. We then have the opportunity before delivery to discuss these with either you or the delivery company to ensure that your requirements are met. If we are sure that we cannot accommodate your request, we will advise you and immediately cancel the order, and refund you the full amount. We can only do this at the time of the order being placed.
- Knowledge Base
- Bagged Wood Pellet FAQ’s
- What if I have restricted access, for a bagged pellet delivery?
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