Our Terms and Conditions state that delivery is to kerbside only. Individual delivery companies have their own regulations as to whether they will come up a drive or deliver beyond kerbside on a pallet truck. This will also depend on the terrain – it is not possible to pull a pallet up a steep incline or across gravel or grass. When the vehicle arrives, the customer can discuss their individual requirements with the driver and come to an agreement, but this will be outside our Terms and Conditions.
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