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What services do you offer?
Are grants available for biomass installation?
How much wood fuel is needed in comparison to oil?
Can wood fuel storage units be built underground?
How much storage space is required for my wood fuel?
Do biomass boilers make a noise?
How often do I need to clean out the ash from the boiler?
Is there a risk of explosion with a biomass boiler?
How reliable are biomass systems?
Would I need to install a backup boiler?
Do I need a license to operate a biomass boiler?
Can I install a biomass boiler in an Air Quality Control Area?
How is a wood chip boiler different from a pellet boiler?
How long would pellet storage cleaning take?
When will RHI participants have to meet the BSL requirements?
Is LC Energy BSL accredited?
Can I keep my wood pellets outside?
What makes a good pellet?
Why use biofuel?
What is sustainability?
What does it mean to be eco-friendly?
Why don’t we leave the trees alone?
Do wood pellets have a ‘use by’ date?
How many wood pellets do I need?
Why use wood fuel?
What is the difference between wood chip and wood pellets?
Why is moisture content so important in wood fuel?
Do I need planning permission to install a domestic biomass system?
Are alternative energies and renewable energies the same thing?
What are ground source heat pumps?
When can ground source heat pumps be used?
Can I have a ground source heat pump if space is limited?
What are air source heat pumps?
What are the different types of air source heat pumps?
What impact do heat pumps have on the environment?
What is the warranty for heat pump systems?
How long will my heat pump system last?
What are the benefits of air source heat pumps?
Can I use my heat pump to provide hot water?
Are heat pumps included in the RHI?
What are solar thermal systems?
How do solar thermal systems work?
What are the benefits of solar thermal heating?
How long will my solar thermal heating system last?
How often do I have to service my solar heating system?
Is solar thermal heating included in RHI?
What happens if there are damages to my property, during a bagged pellet delivery?
Can I have next day delivery?
What is the cut-off time for my bagged pellet order?
What happens if my order is placed after the cut-off time?
What are the delivery times?
Will there be re-delivery costs?
What happens if I am not in for my pallet delivery?
What if I have restricted access, for a bagged pellet delivery?
Where will my pallet be delivered?
What is the size of the pallet that I will have delivered?
What sized lorry will be used for bagged pellet delivery?
How can I order a bulk blown wood pellet delivery?
How do you deliver wood chip?
How do I apply for the domestic RHI?
Do I need to apply for RHI before I install my heating system?
Am I eligible for domestic or non-domestic RHI?
When must I apply for RHI?
What is an EPC?
Can I still claim RHI if my heating equipment is second hand or refurbished?
What happens if I move home?
Will my heating system need to be metered?
What is an SPF, and why do I need to provide it?
How much can I expect to get paid?
How will I be paid?
How do I find my BSL number?
What is the Forestry Commission?
Where do you source your timber?
How much timber do you use each year?
How do you guarantee long term supply?
What is the Forest Mensuration Handbook?
Is there any timber you will not accept?
What is timber procurement?
What is MCS?
What is the RECC?
What does it mean to be UK trading standards approved?
Are you trading standards approved?
Why do I need to have a wood fuel storage unit?
Which storage system would be best for the wood fuel I have?
What is the cheapest form of wood fuel suitable for boilers?
What is CEN/TC 335?
How efficient is an open fire in producing heat?
What is the heat efficiency of wood burning stoves?
When are logs suitable to burn?
What are hardwoods?
What are softwoods?
Which wood types are easiest to burn?
What is the Energy Saving Trust?
What is Ofgem?
How eco-friendly are wood pellets?
Are your wood pellets of a good quality?
Are wood pellets eligible for the RHI?
Can I replace my gas or oil boiler with a wood pellet boiler?
How are wood pellets produced?
Where can I buy bagged wood pellets suitable for heating?
What are the dimensions of your wood pellets?
What is the durability of your wood pellets?
What can I do with leftover pellets?
Can you convert solid fuel or oil boilers to make use of wood pellets?
Which bagged pellet delivery vehicle should I choose?
Will you stack/unpack my pallet delivery?
Is there a minimum order for bagged wood pellets?
How can wood pellets be stored?
Do you offer wood pellet storage cleaning services?
What are the UKPC wood pellet storage guidelines?
How big should my pellet store be?
How often should I clean my wood pellet store?
What happens if I don’t clean my wood pellet store?
How much do you charge for wood pellet storage cleaning services?
Can I clean my wood pellet storage unit myself?
How do I prepare for my wood pellet storage deep clean?
What are bulk blown wood pellets made from?
How much do BSL bulk blown wood pellets cost?
Where do you deliver bulk blown wood pellets?
Which lorries are used for bulk blown deliveries?
Can my wood pellets/chips be tipped instead of blown?
What are the dimensions of the bulk blown delivery vehicles?
How long are the pipes required in blown delivery?
Is dust captured during bulk blown deliveries?
Which boilers do you supply BSL wood chip to?
Where does the wood chip come from?
What is the wood chipping process?
What is the output of wood chip heating systems?
Are wood chip heating systems suitable and cost-effective for domestic scale applications?
What are forest chips?
What are stump chips?
Are there different types of wood chip?
What is hog fuel?
What are chip slivers?
Do you offer an wood chip auto-restock service?
What is required in wood chip storage?
What is the optimum stack height for wood chip storage?
What is an auger feed/conveyor?
What are the different biomass systems available?
How long do biomass boilers typically last?
Is biomass right for me?
How do biomass boilers work?
How often does my boiler need filling?
How much fuel will I need for my boiler?
How often do biomass boilers need to be serviced?
What engineering services do you provide?
What service and maintenance do you offer?
How much does servicing and maintenance cost?
Can I use wood fuel to provide heating and hot water?
How does the running cost of using a wood heating system compare to using a fossil fuelled system?
How does the running cost of using a wood heating system compare to other forms of renewable energy?
Can I use my own fuel in a biomass boiler?
Do biomass boilers release harmful emissions?
Do biomass boilers smell?
Can I create energy from both a biomass boiler and solar?
Is wood fuel the future of energy?
What is the fossil fuel crisis?
Does biomass have a long-term negative effect on the environment?
What are the benefits of biomass heating?
Can I burn wood in a smokeless zone?
What is biomass?
What is the Biomass Suppliers List?
What is FSC?
What is a CHP system?
What is WoodsurePlus?
What is ISO9001?
What does HETAS approved mean?
What is the Wood Heat Association?
What is the HSE Safety notice?
What is woodland management?
Do I get to keep the pallet?
What are wood pellets?
How efficient are wood pellets as a fuel supply?
How much ash is produced from wood pellets?
What VAT should I pay?
How do I arrange a bulk blown pellet delivery?
How can I pay for my bagged wood pellets?
How can I pay for my bulk blown wood pellet delivery?
How can I pay for my wood chip delivery?
How do I get & use a bagged wood pellet coupon code?
Some of the bags of wood pellets on my pallet arrived split and I have lost some of my pellets as a result, what can I do?
Where on my property can you deliver my pallet of bagged wood pellets?
My bagged wood pellet order has arrived and I have received the wrong goods, can these be swapped?
What is ENplus A1?
Are heat pumps suitable for me?
Can heat pumps work even in the cold?
Is my home suitable for a heat pump to work efficiently?
Where do you deliver bagged wood pellets to?
How do I arrange a wood chip delivery?
What is a bagged pellet pallet delivery like?
When will my bagged wood pellets be delivered?
How big are biomass boilers?
How long does it take to install a boiler?

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